We think Communities will make it easier for a school principal to bring all the parents of the school together to share must-read updates and set up groups about specific classes, extracurricular activities, or volunteer needs. Communities will also contain powerful new tools for admins, including announcement messages that are sent to everyone and control over which groups can be included. That way people can receive updates sent to the entire Community and easily organize smaller discussion groups on what matters to them. Communities on WhatsApp will enable people to bring together separate groups under one umbrella with a structure that works for them. Given lots of feedback we’ve received, we think there’s more we can do to make it easier to help people manage these busy conversations among these kinds of groups. Organizations like schools, local clubs, and non-profit organizations now rely on WhatsApp to communicate securely and get things done – especially since the pandemic forced us all to find creative ways to work together while apart. We also frequently hear from people who are using WhatsApp to communicate and coordinate within a community. Since WhatsApp launched in 2009, we’ve been focused on how we can help people have the next best thing to an in-person conversation when they want to talk to an individual or a group of friends or family. Today we are excited to share our vision for a new feature we are adding to WhatsApp called Communities. We’re also launching more features that will be helpful for Communities: the ability to create in-chat polls, 32-person video calling and groups with up to 1,024 users. We’ve started to roll out Communities on WhatsApp globally and this will be available to everyone over the next few months.

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